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Terms And Conditions
Detailed description of goods and/or services
African Divas is a business in the manufacturing industry that markets Gifts and other promotional items
Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery
confirmed by way of booking number via email (for e.g. booking number/ booking voucher
etc).Client to arrange alternative courier if not happy with our couriers. Please see courier costs.
Export Restriction
The offering on this website is available to all our clients.
Return and Refunds policy
The provision of goods and services by African Divas is subject to availability. In cases of unavailability,
African Divas will refund the client within 30days. Cancellation of orders by the client will attract a 15%
administration fee. All products are handmade so no 2 are exactly alike. If goods are damaged in transit, African Divas will determine who is responsible before a decision will be made as to return or refund the goods in question.
Warrantee
All goods carry our warranty of workmanship and good quality. If goods are found to be defective due to workmanship, African Divas will honour its warrantee to make good such defect/s if brought to our attention within 30 days of receipt of said goods.
Customer Privacy Policy
African Divas shall take all reasonable steps to protect the personal information of users. For the purpose of this clause" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.policy.org.za/attachment.php?aa id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the African Divas bank account, the details of which will be provided on request
Credit Card acquiring and security
Credit Card transactions will be acquired for ABC via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view security certificate and security policy.
Customer details separate from card details
Customer details will be stored by African Divas separately from card details which are entered by the client on PayGate's secure site.
For more details on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
Transaction Currency is South African Rand (ZAR).
Responsibility
African Divas takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by laws of South Africa and ABC chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
Variation
African Divas may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by African Divas Close Corporation based in South Africa
trading as African Divas and with registration number 2007/124351/23 and Deborah Atkin and Iris Adams Member(s)
African Divas contact Details
Support: joey@africandivas.co.za
Support: +2711 683 5749
Sales@africandivas.co.za
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